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JivoChat Bot API
response to a client messageINVITE_AGENTBot-Provider → JivoChat APIChat transfer from a bo...
JivoChat Chat API
Chat API channel is asynchronous and bidirectional, a custom server is required capable of...
JivoChat Widget API
A client can order a call through the callback form, also the call can be initiated via AP...
JivoChat Webhooks API
You can set up an HTTP(S) URL where the request will be sent to, when an event occurrs in...
response to a client messageINVITE_AGENTBot-Provider → JivoChat APIChat transfer from a bot to an agentAGENT_UNAVAILABLEJivoChat API → Bot-ProviderEvent, informing that no agents are … available to accept the chat at the momentCHAT_CLOSEDJivoChat API → Bot-ProviderChat closing event CLIENT_MESSAGE# This event is intended to transfer a client's message to the bot
Chat API channel is asynchronous and bidirectional, a custom server is required capable of receiving and sending events. … Contact server support Creation of a channel# To create a Chat API channel in JivoChat, use the JivoChat app.
A client can order a call through the callback form, also the call can be initiated via API method jivo_api.startCall(). function jivo_onCallStart() { console.log('Call is started') … It is triggered when calling jivo_destroy() method. function jivo_onWidgetDestroy() { console.log('Widget is deleted') } Methods# API methods allow you to customise chat widget on your
You can set up an HTTP(S) URL where the request will be sent to, when an event occurrs in JivoChat app. … For some types of events you can send the data as a response to the HTTP-request to be displayed to the agents in JivoChat app. call_event# This event occurs when agents get a new call
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