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Home : Customer Support
Account Signup, Requirements to become a Shiprocket Seller, Different Courier Partners, Ship Internationally.
2026-07-05 -
Learn More About Your Home Page : Customer Support
The Shiprocket Home Page is divided into two major sections: 1) Actions Needing Your Attention Today 2) Your Upcoming Pickups 1) Actions Needing Your Attention Today This section will focus on the
2026-07-05 -
How to add a product catalog? : Customer Support
A product catalog is simply a database of information about all the products that you sell on your website/eCommerce platforms/social media, etc.
2026-07-05 -
SRF Inventory : Customer Support
Customer Support Welcome Login --> Home Solutions Enter your search term here... Search Solution home Shiprocket Fulfillment SRF Inventory How much inventory do you need for SRF? … exceeds the available 15MB limit","invalid_image":"Invalid image format","atleast_one_role":"At least one role is required for the agent","invalid_time":"Invalid time.","remote_fail":"Remote
2026-07-05 -
How to Import your master catalog to Shiprocket? : Customer Support
The Master Catalog section can be reached by going to Setup & Manage > Catalogue > All Products. This is the master source of catalogue and inventory for Shiprocket. All channel stock is synced with master catalog after channel SKUs are mapped wi...
2026-07-05 -
How to block and unblock ODA and RTO pincodes? : Customer Support
These are remote areas where the majority of courier partners refuse to deliver orders. This results in RTO and poor customer experience. RTO stands for Return to Origin. The process of sending back an ord...
2026-07-05 -
Courier : Customer Support
Courier selection, activate couriers, deactivate couriers, ODA & RTO pincodes
2026-07-05 -
How to block ODA (Out of Delivery Area) pincodes? : Customer Support
These are remote areas where the majority of courier partners refuses to deliver orders. This results in RTO and poor customer experience. In Shiprocket, you can block ODA pincodes by: Courier: Block a...
2026-07-05 -
NDR : Customer Support
Customer Support Welcome Login --> Home Solutions Enter your search term here... Search Solution home NDR NDR Buyer Flow 1 What is NDR Buyer Panel? … the available 15MB limit","invalid_image":"Invalid image format","atleast_one_role":"At least one role is required for the agent","invalid_time":"Invalid time.","remote_fail":"Remote
2026-07-05 -
Shipments : Customer Support
Customer Support Welcome Login --> Home Solutions Enter your search term here... Search Solution home Shipments Custom Buyer Communication 1 How to customize my SMS notifications? … the available 15MB limit","invalid_image":"Invalid image format","atleast_one_role":"At least one role is required for the agent","invalid_time":"Invalid time.","remote_fail":"Remote
2026-07-05